Who We Are

About JoyLink New
Malaysia's Trusted Online Casino Platform

Joylink new was born from a simple vision: to deliver a safe, fair, and enjoyable online casino experience to every Malaysian player — without compromise.

1,200+Games Available
500K+Registered Members
RM 84M+Paid Out (2026)
50+Game Providers
<15 minWithdrawal Time

We joylink new – More Than Just an Online Casino

Our story began with a simple question: why is it so hard to find an online casino platform that truly puts Malaysian players first?

Joylink new was founded by a group of gaming industry professionals with over a decade of experience in digital entertainment technology. We witnessed firsthand the frustrations of Malaysian players — slow withdrawal processes, games with questionable transparency, and unresponsive customer service. Those painful experiences drove us to build something different.

Today, joylink new has become one of the most trusted online casino platforms in Malaysia. Over 500,000 registered members from across the country – from Kuala Lumpur to Kota Kinabalu, from Penang to Johor Bahru – have made joylink new their top choice for entertainment and wins.

What sets us apart is not just the number of games or jackpot values. It is our commitment to every member: that every win will be paid out on time, that every game is fair and transparent, and that every inquiry will be answered with full respect and expertise.

Core Values of joylink new
  • Full Transparency – The RTP value of every game is publicly displayed. No inflated numbers, no empty promises.
  • Multi-Layer Security – 256-bit SSL encryption protects every transaction and your personal data 24/7.
  • On-Time Payouts – Your winnings are processed in under 15 minutes to your local bank or preferred e-wallet.
  • Responsible Gaming – We provide self-control tools and support resources to ensure a healthy gaming experience.
  • 24/7 Customer Support – Our support team is available around the clock in both Bahasa Malaysia and English.
  • Continuous Innovation – We continuously add new games, new features, and new payment methods to meet the evolving needs of Malaysian players.

Advantages Home joylink new

This is why over half a million Malaysian players choose joylink new as their gaming home.

World-Class Security & Encryption
joylink new's infrastructure is protected by the same 256-bit SSL encryption used by leading banking institutions. Your personal data and financial transactions are always secure, without compromise.
Fast Withdrawals Under 15 Minutes
We know your wins matter. joylink new's automated withdrawal system processes requests to Maybank, CIMB, Public Bank, Touch 'n Go, GrabPay, and Boost in record time – no delays, no question marks.
1,200+ Games from Top Providers
From popular Pragmatic Play and PG Soft slots to Evolution Gaming live casino tables – joylink new brings together 1,200+ games from 50+ licensed providers in one easily accessible platform.
Seamless Mobile App
joylink new is available as an app for Android and iOS, and can also be played directly in a web browser with no additional download required. The responsive interface ensures a comfortable gaming experience on any screen.
Promotions & Bonuses with Real Value
Welcome bonuses, weekly cashback, weekend reload promotions, and a VIP program – all designed to deliver real value to players, not just big numbers buried under impossible conditions.
24/7 Customer Support in Bahasa Malaysia
The joylink new customer support team is made up of local individuals who truly understand the needs and concerns of Malaysian players. We are available via live chat and email, 24 hours a day, 7 days a week.

Journey joylink new – From Idea to Reality

Every great achievement begins with a single small step. These are the key milestones that shaped joylink new into the platform you know today.

  • 21
    2021 – THE BEGINNING
    Platform Concept & Development
    The joylink new founding team, comprising technology experts and industry veterans, began building the platform infrastructure with a clear focus: speed, security, and the best possible user experience.
  • 22
    2022 – LAUNCH
    joylink new Officially Launches
    The joylink new platform officially launched with over 400 games from 20 selected providers. Within the first six months, more than 50,000 members registered and began enjoying a truly different gaming experience.
  • 23
    2023 – GROWTH
    Rapid Growth & First RM100K Jackpot
    Membership surpassed 200,000. joylink new recorded its first jackpot win exceeding RM100,000. The mobile app launched to overwhelming reception from both Android and iOS players.
  • 24
    2026 – MATURITY
    500K+ Members & RM84 Million Paid Out
    joylink new reached a historic milestone — 500,000 registered members and total winnings payouts exceeding RM84 million within a year. The VIP program was introduced to reward the loyalty of our best members.
  • 25
    2026 – THE FUTURE
    1,200+ Games & Still Growing
    With over 1,200 games and 50+ providers, joylink new continues to invest in new technology, expand payment options, and strengthen our commitment to every Malaysian player.

Values that Shaping We

These principles are not merely slogans on an office wall. They are the real guidelines behind every decision we make at joylink new.

01
Players First, Always
Every feature we build, every policy we set, every decision we make — it all starts with one question: is this the best outcome for our players? If the answer is no, we don't proceed.
02
Transparency is Non-Negotiable
The RTP for every game is publicly displayed. The terms of every bonus are stated clearly. Withdrawal policies are not buried in fine print. At joylink new, what you see is what you get.
03
Relentless Innovation
The online gaming industry evolves fast. The joylink new technology team continuously evaluates and integrates the latest innovations – from biometric authentication systems to next-generation data encryption – to keep our platform at the forefront.
04
Social Responsibility
We believe responsible entertainment is at the core of a healthy business. joylink new invests in responsible gambling tools, player education programs, and support for those who need assistance.
05
A Malaysian Community Built Together
joylink new is more than just a gaming platform — it is a community of Malaysian players who support one another. From wins leaderboards to referral programs, we are building an ecosystem where every member feels part of something bigger.

Partners Game Providers Licensed

Joylink new partners exclusively with internationally licensed game providers that have undergone rigorous auditing to ensure fair and transparent gameplay.

All of the following providers use RNG (Random Number Generator) technology certified by international independent auditing bodies. The RTP value for each game can be checked directly within the game interface.

Pragmatic Play PG Soft Evolution Gaming Playtech NetEnt Microgaming Habanero Spadegaming Joker Gaming 918Kiss Mega888 Playson Red Tiger Yggdrasil Play'n GO Quickspin Blueprint Gaming Nolimit City Push Gaming 30+ More Providers

Why joylink new Trusted by Malaysian Players

Trust is not something that can be bought or simply claimed – it must be proven through consistent actions, day after day.

In an increasingly crowded online casino landscape, trust is the most valuable currency. Many Malaysian players have had unpleasant experiences with platforms that promise the world but fail to deliver even the most basic commitment – paying out wins on time. joylink new exists as the answer to this persistent problem.

From day one, joylink new set a clear and unwavering standard: every withdrawal is processed within 15 minutes for verified accounts. This is not a marketing slogan — it is an operational commitment we uphold every day, including weekends and public holidays. Our track record speaks for itself: over RM84 million has been paid out to Malaysian winners in 2026 alone, with average withdrawal times consistently under 15 minutes.

Game fairness is another key pillar of trust at joylink new. We do not merely claim our games are fair – we prove it by partnering exclusively with providers whose RNGs have been certified by independent international auditing bodies. The RTP value of every game is publicly displayed in the game information, allowing players to make informed choices before they start playing. This level of transparency is rarely seen in this industry, and we are extremely proud of it.

Joylink new takes security seriously and makes no compromises. Every transaction is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banks. Our KYC verification process not only safeguards your account from unauthorised access, but also ensures that your winnings can only be withdrawn by you. In an era of increasingly sophisticated cybercrime, our investment in security is an investment in your trust.

In terms of game selection, joylink new offers far more than quantity. We are meticulous in our curation – every title on our platform has gone through an internal review to ensure it meets our standards for RTP, fairness, and user experience. The result is a collection of over 1,200 high-quality games, spanning video slots, classic table games, Live Casino with real human dealers, and progressive jackpot games with prizes that can reach hundreds of thousands of ringgit.

The joylink new VIP program is our way of recognising our most loyal players. VIP members enjoy a range of carefully crafted exclusive benefits — higher withdrawal limits, priority processing, personalised bonuses tailored to their play patterns, and access to a dedicated account manager. This program is not just a gimmick; it reflects our commitment to honouring the trust placed in us by our best players.

At joylink new, we believe responsible entertainment is the foundation of a sustainable and healthy industry. We provide tools that allow players to set their own deposit limits, loss limits, and session time limits. Our Responsible Gaming page contains full information on how to play wisely and where to get help if needed. This is not merely an obligation – it is a moral responsibility we embrace wholeheartedly.

The joylink new Commitment
  • Withdrawals processed in <15 minutes
  • RTP for every game displayed openly
  • RNG certified by independent auditing bodies
  • 256-bit SSL encryption on all transactions
  • No daily or weekly winning limits
  • 24/7 customer support in Bahasa Malaysia
  • Local e-wallet support: Touch 'n Go eWallet, GrabPay, Boost
  • VIP Program with Exclusive Benefits
  • Responsible gambling tools available
  • Android & iOS mobile app

joylink new is committed to responsible gaming practices. All games are for entertainment purposes only and are intended for individuals aged 18 and above. If you or someone you know needs support, please visit our Responsible Gaming page for more information.
Join the joylink new Community

Join the joylink new Family Today

Over 500,000 members have already placed their trust in joylink new. Register free today and experience the difference of an online casino platform that truly puts players first.

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